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Musicians can now buy with confidence when seeking the perfect instrument. It’s being made as simple as do, re, mi thanks to the Trusted Music Store scheme which lists John Packer Ltd as one of the finest and most trusted music shops in the UK.


The Music Industries Association (MIA) is launching the scheme that not only safeguards the sale of an instrument, offering customers a unique and guaranteed 24 month warranty from purchase should the TMS shop cease to trade, but also aims to create a more harmonious shopping experience all-round.

The trademarked TMS logo will be displayed at all participating stores which meet the scheme’s requirements of having a great range of instruments, together with expert advice, support and guidance for musicians and, in many cases, instrument teaching services and instrument finance/rental schemes.

Jon Parkinson, Retail Director at John Packer Ltd in Taunton said:

“Being recognised as a Trusted Music Store is a great endorsement of the values that we have adhered to for more than 40 years. The world is becoming increasingly internet oriented and we obviously recognise that change, but it is also our belief that the customer should get the best service irrespective of the manner of purchase. We are always there for our customers when they need us for technical expertise or even just simple advice.”

Loraine Butler, Marketing Manager at MIA, said:

“Great value, great service and peace of mind is what TMS aims to offer UK customers. It’s a guide to the best music shops out there as well as providing consumer protection, often lacking in today’s market. We want to highlight the benefits of shopping in store where customers can view and handle a wide range of instruments, receive individual guidance and information, ensuring they choose the right one for them.”

All music stores within the scheme feature on the TMS website together with all the brands that are supporting the special warranty protection service.

The TMS scheme is brought to you by the Music Industries Association (MIA), the trade body for the UK musical instrument industry. Their members are the shops, distributors, manufacturers, publishers and insurers of musical instruments and associated products. All activities are devoted towards supporting music-makers throughout the country by promoting, protecting and supporting the UK music-making industry. For further details visit the MIA website.

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